Privacy Policy

Effective Date: 12/01/2025

First Step Foot & Ankle (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://firststepfootankle.com, contact our office, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details submitted through forms or appointment requests.

  • Health Information: Details you voluntarily provide for scheduling or treatment purposes (handled in accordance with applicable privacy regulations).

  • Device and Usage Information: Non-personal data such as browser type, IP address, and pages visited, used to improve site performance.

2. How We Use Your Information

We use the information collected to:

  • Schedule and confirm appointments

  • Communicate regarding your care or inquiries

  • Send service-related updates or notifications

  • Improve our website, services, and patient experience

  • Comply with legal and regulatory obligations

3. Text Messaging and Mobile Information

By providing your mobile number, you consent to receive text messages related to appointment confirmations, reminders, and service updates.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of receiving text messages at any time by replying “STOP” to any message.

4. Sharing of Information

We do not sell, rent, or lease your personal information to third parties.
We may share limited data only as necessary with:

  • Service providers assisting in website hosting, appointment systems, or patient communication (under confidentiality agreements)

  • When required by law or legal process

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

6. Cookies and Tracking

Our website may use cookies or similar technologies to enhance functionality and track usage patterns. You can disable cookies in your browser settings if desired.

7. Your Rights

You may request access to, correction of, or deletion of your personal data where applicable by contacting our office using the information below.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

First Step Foot & Ankle
1970 N Hwy 190, Covington, LA 70433

Call (985) 273-5651
Local: (985) 273-5651